Align AI

Align AI is a platform designed to help companies analyze and understand the data generated by Large Language Model (LLM)-based conversational products like AI chatbots. The service helps companies ensure the quality of interactions between humans and AI chatbots and helps them find problems and make decisions based on data.

Align AI has a few features to help with this:

• Real-time Data Capture: Use pre-built SDKs to capture data from your AI chatbot and users as it happens.
• Flexible Search Interface: Find the most important data to analyze.
• Scalable Data Analysis: Process large amounts of data to understand how your AI chatbots are performing and how users are interacting with them.
• Actionable Insights: Turn analysis into automatically generated tasks that can be prioritized.
• Post-Product Upgrade Analysis: Measure the impact of AI chatbot upgrades.

The service comes in two forms:

• Align AI Cloud: A cloud-based service that lets companies get up and running fast while ensuring data security and scalability.
• Align AI Enterprise: A custom on-premise service that gives companies control over data and meets the most stringent data security requirements.

Align AI is designed to work with a range of industries and use cases, including productivity and education products. By analyzing the interactions between users and AI, it can help companies improve their conversational products and overall quality.

Align AI pricing is customized for each organization, so you'll have to contact the company to get a quote. Data usage is based on the number of messages exchanged between users and AI chatbots.

Align AI prioritizes data security, including SOC 2 and GDPR compliance, so companies can be confident the service won't leak sensitive information.

Published on June 13, 2024