Question: Is there a system that can help my institution evaluate the effectiveness of our student support programs and initiatives?

If your institution needs a more holistic system for measuring student support program and initiative effectiveness, Civitas Learning is a good option. The student success software pulls in academic, behavioral, engagement, financial and sentiment data from various sources to offer real-time insights and trends. With data integration, predictive analytics, personalized support, program assessment and collaborative workflow, it helps institutional leaders, enrollment teams and student success teams help students persist, graduate and ultimately succeed at the institution.

Another powerful option is Anthology, an integrated EdTech suite that spans the learner journey from enrollment to career. It includes tools for CRM, career development resources, student information systems, learning effectiveness, assessment management and enterprise performance analytics. By linking data and analytics, Anthology enables institutions to make data-informed decisions to support student success and operational excellence.

If you're interested in AI-powered support, Mainstay offers personalized coaching over a variety of communication channels including SMS, live chat and social media. Its AI-powered success coaching and proprietary behavioral intelligence help institutions send empathetic and culturally relevant messages, build richer student profiles and inform data-informed decision-making. The platform has shown success in improving persistence and retention rates by integrating with existing technology.

Last, Ocelot offers AI-powered communication tools, including two-way texting, live chat and a full-featured chatbot, to provide personalized support and guidance to students. Integrating with leading campus systems, Ocelot uses sophisticated machine learning and insights from millions of student interactions to offer accurate and compliant guidance. The platform helps institutions reach students more effectively, resulting in better retention rates and student outcomes.