If you're looking for a tool that lets you monitor and manage devices from multiple locations, Atera is a full-featured option. It offers unlimited device monitoring and management with a flat rate, including features like real-time network discovery and automated patch management for Windows, Mac and Linux machines. Atera also can connect to other tools and services through its App Center, making it good for in-house IT teams and MSPs.
Another heavy-duty option is N-able, which offers a variety of tools for remote monitoring, data protection and endpoint security. Its flexible, scalable foundation includes intelligent patch management and prebuilt automation templates, making it good for MSPs and corporate IT teams. N-able also offers cloud-first disaster recovery in Azure so businesses can keep operations running.
If you prefer an AI-infused approach, OptimumDesk could be a good choice. It includes 14 modules integrated into one platform, including remote monitoring and management, IT asset management and proactive network and device monitoring. The platform's AI technology automates routine work, freeing up technicians for more complex work and improving overall efficiency and customer satisfaction.
Last, LogicMonitor offers a hybrid observability platform with monitoring abilities across on-premises and multi-cloud environments. It includes real-time insights and AIOPS to predict and prevent IT problems. LogicMonitor is geared for MSPs, Enterprise IT and organizations in between, with secure and scalable options and a variety of pricing options and a 14-day free trial.