Question: Can you recommend a tool that can help me identify opportunities to optimize business processes and tasks, and measure ROI?

If you're looking for a tool to help you find areas to improve business processes and tasks and measure ROI, SAP Signavio is a top choice. It's a suite of process mining, management and automation tools that includes process analysis, process governance and automated execution. It can help businesses modernize their operations, improve efficiency and unlock value, and it's particularly good at business transformation, according to the company. It's a Leader in the 2024 Gartner Magic Quadrant for Process Mining Tools.

Another top contender is Pega, which offers a broad platform for enterprise AI decisioning and workflow automation. Pega's suite includes AI-powered decisioning, process mining, robotic process automation and low-code development, so it can be used in many industries. Its real-time optimization and personalized customer engagement features can help businesses achieve transformative results, making it a good choice for process optimization and ROI measurement.

For a more AI-boosted approach, Automation Anywhere offers an integrated enterprise platform that combines AI, automation and RPA. The platform is designed to modernize operations like service, IT, finance and HR by automating tasks and freeing humans from routine work. Its cloud-native architecture and deep integrations with leading platforms make it a strong choice for process optimization and ROI measurement.

Also worth considering is UiPath, which offers a business automation platform that's anchored in AI and automation. Its tools include process mining, task mining and automation cloud, which can help you find areas for improvement and automate end-to-end infrastructure across the enterprise. With flexible pricing and training programs to help people learn automation skills, UiPath can help you dramatically increase efficiency and productivity while freeing humans for more important work.