Question: Is there a low-code/no-code platform that uses AI and NLP to automate business processes, especially for industries like finance and insurance?

For a low-code/no-code platform that uses AI and NLP to automate business processes, especially in finance and insurance, Appian is a good example. The platform combines process automation with integrated RPA, AI, IDP and API connections, which is well-suited for industries like financial services and insurance. Users can create and automate workflows without writing code, and its architecture is designed to scale for reliability and security.

Another good choice is Pega, which provides full AI decisioning and workflow automation. With low-code development and a variety of AI-powered tools like process AI and generative AI, Pega is geared for complex business challenges in finance and insurance. Its scalability and flexibility make it a good option for large enterprises.

Floatbot also offers a no-code/low-code platform geared for industries like insurance and banking. It lets customers build and deploy generative and conversational AI solutions like voicebots and chatbots. Floatbot's features are geared for better customer interactions and employee productivity, so it's a good option for automating and optimizing customer service and support processes.

For those who have document-heavy processes, ABBYY has a digital transformation platform using AI, NLP and OCR for intelligent document processing. With a low-code/no-code platform and industry-specific solutions, ABBYY is a good choice for automating accounts payable, customer onboarding and other document-heavy processes, delivering fast and accurate insights to help businesses make decisions.