Question: Are there any HIPAA-compliant phone call automation tools that can integrate with my existing systems and ensure data security?

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Opkit

Opkit is a mature option for medical practices, telehealth companies and healthcare provider organizations. It automates routine phone calls to avoid human error and captures up to 100 data points per call for high accuracy. Opkit is designed with security in mind, with HIPAA and SOC 2 Type 2 certification, and runs on Amazon Web Services. The system also has a user-friendly interface for reviewing call results and recordings, and a developer-friendly API for deeper integration.

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Suki

Another top option is Suki, an AI-powered voice assistant that frees clinicians to focus on patient care by automating administrative tasks. Suki integrates deeply with major EHR systems like Epic, Cerner, Athena and Meditech, and is HIPAA and SOC2 Type 2 certified for security. It can help you cut costs and improve productivity, leading to better clinician satisfaction and patient care.

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Abridge

Abridge offers another all-purpose option for healthcare providers, transcribing clinical conversations into structured notes and integrating with Epic systems. The service can help reduce documentation burdens, freeing clinicians to spend up to 70 hours a month on more important work, and it's HIPAA compliant with secure cloud storage and 256-bit encryption.

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CompliantChatGPT

If you're looking for something more specialized, you might want to check out CompliantChatGPT, a HIPAA-compliant AI agent that's designed to protect patient data while making your life easier. It includes tokenized and anonymized PHI interactions, speech-to-text notes, and the ability to generate SOAP notes in real-time. CompliantChatGPT is available on a variety of pricing tiers, so you can find something that works for your needs and budget.

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