Question: I'm looking for a platform that helps healthcare teams manage workloads better with custom workflows and AI assistance.

If you're looking for a powerful platform to help health care teams manage their workloads more effectively with custom workflows and AI help, Medchat·ai is a strong contender. The AI-powered automation platform has a no-code Automation Studio for designing custom workflows and deploying AI agents. It comes with a variety of tools, including Agent·ai for conversational AI experiences, Live Chat for AI-boosted human support, and Integrations Toolkit for connecting to third-party services. Medchat·ai connects to core systems and has security protections including SOC 2 Type II certification, HIPAA compliance and serious penetration testing. It's designed to shorten provider wait times and engage patients better.

Another strong contender is Qventus, which uses AI, machine learning and behavioral science to help optimize patient flow and other operational performance. It's designed to work within EHR workflows to automate tasks, predict when operations will hit bottlenecks and recommend fixes. Qventus also offers AI-powered assistants to automate tasks like phone calls and paperwork, so health care staff can focus on higher-level work. It connects to several EHR systems, including Epic, Cerner, Allscripts and Meditech, and promises customers significant returns on investment and improvements in operations.

If you're concerned about transcription and documentation efficiency, Abridge has a generative AI platform that converts clinical conversations into structured notes. It integrates with Epic systems to ease the documentation burden, freeing up clinicians to spend up to 70 hours less per month on documentation. It supports multiple languages and specialties and offers features like real-time note generation and HIPAA compliance. The company says its technology can help reduce burnout and improve care quality.

Last but not least, Athelas offers a suite of tools to automate health care operations with AI. Its tools include Athelas RCM for real-time revenue cycle management, Athelas Scribe for AI-powered transcription and Patient Care for remote patient monitoring. Athelas also offers Ambient Scribe for real-time clinical documentation and same-day claims submissions. The platform integrates with more than 20 EHRs and offers a variety of pricing tiers, making it a flexible option for health care providers looking to improve productivity and patient care.