Question: Do you know of a cost-effective transcription service that can integrate with automated workflows and CRM systems?

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Fathom

For a low-cost transcription service that fits into automated workflows and CRM systems, Fathom is a good option. Fathom is an AI-powered meeting recording, transcription and summarization system that integrates with several video conferencing tools, including Zoom, Google Meet and Microsoft Teams. It transcribes meetings automatically and summarizes them, making the content of meetings available for review in less than 30 seconds. It also syncs meeting summaries and tasks with CRM systems, helping teams get more work done by minimizing the time spent on note-taking and follow-up. Pricing begins at $19 per user/month (Standard) and $29 per user/month (Pro), with a free version available for limited use.

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Fireflies

Another powerful option is Fireflies, which offers automated meeting transcription, summarization and analysis. It can integrate with tools like Zoom, Google Meet, Microsoft Teams and Webex, and record voice conversations to help you search, share and integrate meeting notes into workflows. Among its features are AI search, collaboration tools and automated workflows, so it should be good for lots of teams in many industries. Fireflies offers a range of pricing options, including a free plan, Pro, Business and Enterprise, with enterprise-grade security.

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Avoma

Avoma is another AI Meeting Assistant that automates meeting management with transcription, summarization and analysis. It can integrate with common tools like Calendar, Conferencing, Dialer and CRM to manage the lifecycle of meetings from scheduling to recording and note-taking. Avoma offers features like AI-generated notes and topics, conversation and revenue intelligence, and scorecards and coaching, so it's a good choice for remote teams trying to get more out of meetings and improve collaboration. A 14-day free trial is available, but the company doesn't publish pricing on its website.

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Clearword

If you need a real-time AI meeting assistant, Clearword is a good option. It can integrate with Zoom, Google Meet and Microsoft Teams to automatically create meeting notes, action items and follow-up tasks. Clearword creates a quick summary of the meeting and exports action items to tools like Notion, Hubspot and Jira. It also structures meeting information into a searchable knowledge base that can be edited, shared and collaborated on. Pricing includes a free plan and a Pro plan at $27-30 per person/month, with custom Enterprise plans available.

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