Question: Is there a cloud-based portal that can help agencies streamline their operations, customer relationships, and business management?

If you want a cloud-based portal to manage your agency's operations, customer relationships and business, Oracle has a broad answer. With its own suite of cloud applications, Oracle offers a unified set of processes for enterprise resource planning, supply chain management, human capital management and more. Among its features are artificial intelligence tools, automated workflows and personalized customer interactions, so it's good for many industries, including financial services, health care and government.

Another contender is ServiceNow, a digital workflow tool that automates tasks and uses AI to improve business operations. It can handle several workflows, including IT, customer service, HR and financial services, and is used by customers in education, energy, health care and other industries. Its focus on productivity and business resilience makes it a good choice for modernizing agency operations and improving employee and customer satisfaction.

For service businesses, Hubflo is a customized client portal. It consolidates communication, lets you manage projects and share files, and integrates with CRM and billing software. Hubflo is designed to increase client satisfaction and speed up projects by reducing communication complexity and automating repetitive tasks, so it's a good fit for professional services like consulting and accounting.

Last, Microsoft Cloud offers a broad foundation that spans many aspects of business, including infrastructure, digital innovation, data and AI, and business applications. With industry-specific tools and security, it can help companies boost productivity and customer satisfaction, so it's a good choice for agencies that want to modernize their operations.