Question: I'm looking for a way to automate time-consuming IT processes and eliminate digital friction, can you suggest a tool that can help?

If you want to automate IT tasks and get rid of digital friction, Automation Anywhere is a powerful option. The company's platform combines AI, automation and RPA for secure and intelligent process automation. It lets you create custom AI agents, speed up automation life cycles and automate processes in IT, finance, customer service and other areas of the business. Its cloud-native design is designed to be secure and offers multiple deployment choices, so it's a good option for IT automation.

Another good option is UiPath. The company's platform uses AI and automation to boost employee efficiency and productivity in many industries. It has features like process mining, task mining and document understanding to help you automate end-to-end processes. It has flexible pricing and a lot of resources, including an academy to learn automation skills, so it's a good option for businesses that want to automate routine tasks and boost productivity.

For managed service providers and internal IT teams, ConnectWise Automate is a good option. The RMM software automates technical work and integrates with Robotic Process Automation (RPA) and generative AI-powered tools. It lets IT teams monitor networks from a central location, improve return on investment and cut manual labor so they can focus on higher-level work and improve customer satisfaction.

Last, Workato is an automation platform that works with more than 1200 applications and services. It's designed to democratize transformation across different parts of the business, so you can automate processes without worrying about tool sprawl. It's got end-to-end security, flexible pricing and a large community of automation experts, so it's a good option for automating complex workflows and cutting operations costs.