OpenReplay

OpenReplay is a self-hosted session replay tool that gives you full control over data, and that combines product analytics, performance monitoring and error tracking. The tool lets developers see how people use their products, figure out what's going wrong, and then try to fix it.

OpenReplay has a lot of features to help different types of people:

• Session Replay: See how people use your product and figure out what you can improve by replaying their sessions, including web and mobile recordings.
• DevTools: Troubleshoot problems by recording errors, logs, network payloads and reproducing bugs exactly as they happened.
• Product Analytics: See how people use your product, set priorities on what's most important and collaborate more easily with funnels, path analysis, heatmaps, trends and browser insights.
• Co-Browsing: Help people with live session viewing, co-browsing and video calls to improve support.

OpenReplay can be deployed in different ways:

• Self-Hosted: Run it on your own servers for full control over data, with two options:
  • Community Edition: Free and open-source for small projects.
  • Enterprise Edition: Scalable and secure for bigger projects.
• Cloud: Get started in a few clicks, with dedicated and serverless options.

The company takes privacy and security seriously, using industry-standard technology and services for end-to-end encryption. OpenReplay's code is on GitHub for auditing and modification.

Pricing depends on deployment and usage:

• Cloud Plans:
  • Serverless: Free for the first 1,000 sessions, then $5.95 per 1,000 sessions.
  • Dedicated: Starts at $199 per month, with variable pricing.
• Self-Hosted Plans:
  • Community Edition: Free.
  • Enterprise Edition: Custom pricing for enterprise customers.

OpenReplay is geared for engineering, product, design and support teams that want to understand what people are doing and how to improve it. By self-hosting or using cloud services, customers can get full control over their data while using advanced analytics and monitoring.

Published on July 6, 2024