HostDispute Alternatives
Viff
If you're looking for an alternative to HostDispute, Viff could be a good choice. Viff is an AI-powered review response system for hospitality businesses, helping them to maintain a good online reputation by providing polite and context-aware responses to guest reviews in real-time. It integrates with any website or Property/Reputation Management System and supports multiple languages. The monthly plan at $99/month and the yearly plan at $599/year come with unlimited review replies and other features.
MARA
Another good alternative is MARA, an all-in-one review management system that uses AI to craft personalized responses, analyze reviews and monitor the review process. Features include a review inbox for handling reviews from multiple sources, review analytics and smart snippets to train AI responses. MARA is designed to save time, improve customer interactions and increase ratings by automating responses. Pricing starts at €60 per month (annual) or €75 per month (monthly) per property.
Viff and MARA both have powerful features that can help Airbnb hosts resolve disputes and maintain a good online reputation. Viff is geared more toward real-time responses and language support, while MARA is geared more toward comprehensive review management and analytics. Either could be very useful for hosts trying to streamline their dispute resolution.
