Hello Retail

Boosts conversion rates and average order sizes through AI-powered behavior recognition, personalized search, and product recommendations.
E-commerce Optimization Personalized Marketing Customer Experience Design

Hello Retail offers online merchants a personalized customer experience through AI-powered behavior recognition software. The platform is designed to increase user engagement and conversion rates for webshops through a range of tools and features that span the customer journey.

Hello Retail offers a range of tools to help online stores improve their performance. Its Activation feature automatically increases conversion rates and average order sizes. The Search tool provides personalized search results that convert up to 30-50% better. Recommendations uses AI to recommend products to customers, leading to a 20-25% conversion rate uplift and a 15-25% increase in average basket size. Pages personalizes landing and category pages, lowering bounce rates up to 50%.

Hello Retail's pricing plans are designed to suit different business needs:

  • Essential: Best for smaller businesses, starting at €250/month. Includes AI synonyms, advanced search analytics and personalized search in brands and categories.
  • Professional: For fast-growing online stores. Adds advanced product tiles, content search and custom sorting options.
  • Enterprise: For large businesses with more complex needs. Includes custom search analytics retention and advanced personalization.

Hello Retail also offers Triggered Emails, which automatically send targeted notifications based on visitor behavior, such as abandoned cart or post-conversion triggers. These emails can help capture more conversions and revenue.

The platform's AI engine, called Product Intelligence, aggregates product data to predict shopping behavior without compromising user privacy. This means it can recommend products even for newly added products or when there's no historical data.

Hello Retail's focus on customer support and flexibility makes it a good option for businesses looking to improve their online customer experience and revenue.

Published on July 6, 2024

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