Docket

Docket is an enterprise sales enablement, knowledge management and discovery platform that helps modern sales teams work more efficiently. By capturing the collective knowledge and expertise of top sales engineers, Docket helps to accelerate sales processes, improve accuracy and reduce time spent on sales tasks.

Docket addresses common sales team pain points, including long onboarding and training cycles, hard-to-find information and poor information retrieval. It integrates with more than 100 knowledge sources and lets people ask questions directly in Slack, MS Teams, the web or with a browser extension. The result is instant answers to product, sales or technical questions.

Among Docket's features are:

• Unified Knowledge Base: Pull information from multiple sources like Slack conversations, calls, documents and cloud storage.
• Instant Answers: Provide quick answers to sales questions so people don't have to spend time looking for information.
• RFP and InfoSec Assistance: Automate answering RFPs and InfoSec questions to save time and effort.
• Sales Enablement: Stop overwhelming salespeople with information so they can onboard and ramp up to sales faster.
• Omnichannel Platform: Use Docket through multiple channels, including Slack, Microsoft Teams, the web and a Chrome extension.

Docket's AI model is trained on the collective knowledge of the best sales engineers and subject matter experts, and it's tuned to answer questions in the style of the organization and its sales processes. That means all sellers get the right information, in the right format, so they can move deals forward more effectively.

Docket is designed to protect data security and privacy, following enterprise-grade security standards and ethical AI practices. It's SOC 2 Type 1 certified and working toward SOC 2 Type 2, ISO 27001 and GDPR compliance.

Docket's goal is to democratize tribal knowledge so critical information is available to everyone in real time, not just a select few. That means the sales team can work more effectively and efficiently, and sales engineers can focus on higher-level work. New representatives can get up to speed faster, too, and that means sales success.

Published on June 21, 2024