Bento

Bento is a messaging automation platform for e-commerce businesses with powerful email and SMS marketing automation tools. It can help you keep customers loyal, increase revenue and expand your business with targeted marketing campaigns. With Bento, you can send personalized messages and automate workflows based on user behavior to ensure timely and relevant communication.

Some of Bento's key features include:

• Email & SMS: Send targeted messages to users at scale.
• Flows: Automate based on user behavior.
• Chat: Real-time conversations with live chat, social media and email.
• Survey & Feedback: Collect customer feedback and run surveys.
• Fast & Reliable: Fewer third-party tools and faster load times.
• Advertising Analytics: Track sales and recurring revenue across multiple currencies.
• Email Validation: Monitor and purge spam sign-ups to keep your email list clean.
• Trigger Events: Multiple trigger events for automations, such as visited pricing, abandoned checkout, and more.
• Integrations: Hundreds of integrations available, including popular platforms like WordPress, Shopify, and Stripe.

Bento's pricing is based on the number of identified users. The cost is $0.01 per identified user, with a minimum of $30 per month for up to 3,000 users. All plans include access to every feature, unlimited email sending, and unlimited team members. There is no free plan, but a generous trial is available.

Bento is geared for small businesses and fast-growing startups that want to streamline email and conversational marketing with a full suite of tools. With Bento, you can build powerful automations, send surveys, and have real-time conversations across multiple channels. The platform also focuses on deliverability and compliance with the latest email marketing standards, so your emails get into inboxes, not spam folders.

Bento's community and support focus is also notable, with a private Discord server for all customers. It's not the cheapest option for tiny businesses, but Bento's feature set and pricing structure make it a good option for those who want to scale their marketing efforts.

Published on July 12, 2024