Be My Eyes

Be My Eyes matches people who are blind or have low vision with sighted volunteers and businesses around the world, using live video and artificial intelligence to improve accessibility. The app lets people tap into visual information and connect with others who can help in real time.

Some of the key features of Be My Eyes include:

• Live Video Support: Connect with volunteers or take photos for AI-generated descriptions.
• Be My AI: Leverages Microsoft's technology to offer detailed descriptions of photos and scenes.
• Service Directory: A single repository of accessible service and help desks from major organizations.
• Accessible Customer Service Suite: Offers Service AI, Service Connect and other tools for businesses to offer engaging experiences to blind or low-vision customers.

With Be My Eyes, people can request help at any time of day or night, and volunteers can offer help when they're available. The app is designed to make the world a more accessible place for people with vision impairments.

Businesses can use Be My Eyes by building its accessibility features into their customer service centers, speeding up resolution times and cutting costs. That can lead to better customer satisfaction and help people with accessibility needs get help without complications.

Business pricing isn't disclosed, but it's available through subscription and can be customized to meet business needs. For individuals, the Be My Eyes app is free to download and use.

Be My Eyes has a community-first approach, with a blog, podcasts and stories from real users. It also has resources like a help center, onboarding portal and merchandise to help advance its mission. By supporting Be My Eyes, people can help make accessibility a priority for everyone.

Published on June 14, 2024