Question: I need a tool that can summarize lengthy email threads and help my team work more efficiently, do you know of any options?

Heyday is an AI-based system that processes documents, notes and conversations into insights and a searchable database. It's good for summarizing emails, phone calls and even suggesting new material. With features like automated meeting notes, a writing assistant and tight app integration, Heyday can help you get a lot more done, and it's well suited to people who have to process a lot of information.

Another good option is SimpleMail, which is geared specifically to AI-powered email composition and summarization. It includes features like Compose for generating emails from bullet points, Summarize to shorten long emails, and AI Reply for drafting a response. It's available as a free Chrome extension for Gmail, and its job is to free up your time by automating some email chores.

For a full-featured customer support system, Help Scout is a powerful option. It automates some routine work and summarizes email threads with lots of back and forth into bullet-point action items. Its AI Drafts and AI Summarize tools let support teams quickly respond to customers, speeding up response times and lowering resolution time.

Last, Cogram is good at summarizing and extracting action items from meetings and emails. It integrates with Zoom, Microsoft Teams and Google Meet, and its job is to free up time you'd otherwise spend reading and sharing meeting notes. That makes it good for project managers and sales teams.