Question: Can you recommend a SaaS-based monitoring tool that supports hybrid and cloud-native IT operations?

If you need a SaaS-based monitoring tool that spans hybrid and cloud-native IT operations, LogicMonitor is a good option. Its hybrid observability platform, LM Envision, provides real-time insights and automation across on-premises and multi-cloud environments. It has broad monitoring abilities for infrastructure, cloud and digital experience, and includes AIOPS abilities through its Edwin AI service and integration with security, dashboards and logs. It's designed to scale and be secure, and thus is good for many industries and company sizes.

Another mature option is Datadog, an all-in-one monitoring and security tool. It offers real-time visibility into performance, security and user experience, no matter how big or dispersed your infrastructure is. Datadog has a lot of features, including infrastructure monitoring, APM, synthetic monitoring and serverless monitoring. It integrates with many cloud companies and other tools, so it's good for fine-tuning the overall performance and reliability of your system.

If you're looking for a more specialized application performance monitoring (APM) and infrastructure tool, check out AppOptics. It's geared for hybrid and cloud-native operations and offers prebuilt dashboards and analytics for application and infrastructure performance. AppOptics features include auto-instrumented application service topology maps, root cause analysis and performance monitoring for distributed cloud applications. It also can help you reduce mean time to resolution (MTTR) with features like distributed tracing and live code profiling.