Question: I'm looking for a solution that allows me to remotely access and control devices across different locations.

If you're looking for a more general-purpose tool to reach and control devices in different locations, TeamViewer is a good option. It's a powerful foundation for remote access to PCs, mobile devices and embedded systems. Its combination of screen sharing, videoconferencing and endpoint protection makes for a secure and efficient way to control devices remotely. It's used for customer support and logistics, among other things, and is used by more than 600,000 customers.

Another option is Lantronix, an IoT specialist with products for many industries. It lets you connect, manage and control IoT devices, with tools for gathering, sending, processing and analyzing the data they produce. Lantronix offers secure turnkey products and more flexible, modular options, and its products are used in smart cities, health care and manufacturing, among other areas.

If you want a powerful IT management foundation, Atera combines Remote Monitoring and Management (RMM), IT automations and AI-powered ticketing. It lets you monitor and manage unlimited devices remotely, automate patch management and discover your network in real time. It's geared for in-house IT teams and Managed Service Providers (MSPs) trying to work more efficiently.

Last, ConnectWise Automate is a strong Remote Monitoring and Management (RMM) option for better efficiency and return on investment. It automates technical work, monitors your network from a central console and offers hyperautomation tools like Robotic Process Automation (RPA). It's geared for managed service providers, value-added resellers and in-house IT teams trying to improve technical work and customer satisfaction.