Question: Is there a professional-grade translation tool that can help us communicate with global customers and support teams more efficiently?

If you're looking for a serious translation tool to help you communicate with customers and support teams around the world, Smartling is a top contender. This cloud-based service uses AI for translation and multilingual content management across multiple channels, with features like Visual Context and Quality Checks, automated content ingestion and real-time reporting. Smartling can be integrated with content management systems and marketing automation tools, and is a good choice for companies trying to reduce translation costs and speed up time to market.

Another good choice is Phrase, a customizable, cloud-based translation and localization service. It offers fully automated machine translation options and integrates with more than 50 other systems. Phrase's features include a centralized workspace, a powerful AI-powered platform and tools like Phrase Orchestrator for automated workflows and Phrase Analytics for data visualization. It's a good choice for big companies that want to consolidate and streamline localization work.

If you need a translation service that's secure, SYSTRAN offers serious options for translating text, documents and web pages. It supports more than 55 languages and has features like document translation for various file types and a web page translation browser extension. SYSTRAN also has high security and GDPR compliance, so it's a good choice for companies that need to communicate securely across languages.

Last, Crowdin offers an all-purpose AI-powered localization management service that supports more than 600 apps and integrations. It offers continuous localization, multichannel support and strong security. Crowdin is good for agile teams that need to manage and automate localization work, delivering multilingual content fast and accurately.