Question: What is a good EMR system that can help me improve patient engagement and retention?

If you're looking for a full-featured EMR system to help you engage patients and keep them loyal, NextGen Healthcare is a top contender. It's got a broad range of tools, including NextGen Ambient Assist, which transcribes patient-provider conversations into notes so you can spend more time on actual medicine and less on writing. It also offers patient engagement through telehealth and direct messaging, population health management and specialty-specific tools. Its modular design, with NextGen Office for smaller practices and NextGen Enterprise for bigger ones, means it can accommodate any size health care organization.

Another contender is Get Well, a digital patient engagement platform that uses AI-powered technology and smart room abilities to personalize care. It's got tools for patient activation, care navigation and health equity, like targeted outreach, automated appointment scheduling and interactive patient care. It integrates with existing EHR systems and works in many health care settings, so it's adaptable for improving patient loyalty and clinical quality.

CharmHealth is another contender, with a suite of integrated tools including EHR, practice management and a patient engagement platform. It offers patient access to their care services and wellness journey, and has a TeleHealth Solution for virtual visits. CharmHealth's suite of tools is designed to improve performance, lower costs and improve patient care, and is designed to be scalable and customizable for health care providers.

For a platform that focuses on patient communication, Klara consolidates multiple communication channels and automates outreach workflows. It's HIPAA compliant and integrates with big-name EHR systems like athenahealth and Veradigm. By cutting down on phone calls and improving patient engagement, Klara lets health care professionals focus on improving patient outcomes.