Question: Can you recommend a digital mental health platform that provides 24/7 access to support for patients and members?

For a digital mental health platform with 24/7 access to support, 7 Cups is a good option. The service offers 24/7 live support from trained volunteer listeners, support groups and empathetic AI, as well as access to professional therapy with licensed therapists. It's available on iOS, Android and the website, and has won awards for its innovative approach to mental health support.

Another option is Wysa, which offers immediate support through clinically validated AI and human coaching. The service includes structured CBT programs, on-demand self-care exercises, and 1-on-1 coaching sessions. It also includes an SOS button that connects users to local and national crisis care helplines and helps create personal safety plans, offering a robust mental health support system.

If you prefer AI-powered support with a human touch, Youper could be a good option. It uses evidence-based interventions like CBT to assess emotional needs and offers natural-sounding conversations. The service is available for patients, providers, employers and payers, offering personalized mental health assessments and immediate AI support. Youper prioritizes privacy and safety while offering continuous crisis monitoring and access to helplines and human support.

For those who want a broader range of interactive mental health programs, SilverCloud offers more than 30 evidence-based online programs. The personalized, interactive courses address a range of mental health issues and are supported by nearly two decades of clinical research. The service is available on mobile, tablet or computer, and is a good option for individuals and employers seeking to offer more comprehensive mental health support.