If you're looking for a rich collaboration tool that spans many communication styles, Slack is a top contender. Slack includes chat, audio and video clips, and live huddles for impromptu discussions. It also offers channels for threaded messages, generative AI for automating work, and a no-code workflow builder for managing projects. Slack is designed to scale securely to massive enterprises and has been shown to improve team communication and collaboration.
Another powerful option is Zoom, which combines video meetings, team chat, phone and webinars to support hybrid work. Zoom offers AI-generated meeting notes, instant messaging, file sharing and collaborative work tools. It also has a range of features like VoIP calls, SMS integration and interactive whiteboard tools, so it can handle a wide range of communication needs.
If you're looking for a tool that combines chat, emails, meetings and collaborative documents, check out Spike. Spike includes Magic AI for tasks like responding to emails and generating ideas, and a Unified Teamspace that combines chat, emails, groups and documents into a single flow. The tool is designed to let teams work the way they want to work and to break down communication silos by letting teams collaborate with outside partners.