If you want a single collaboration platform that can handle chat, email, videoconferencing and document collaboration, Zoom is a great option. Zoom offers a broad range of tools, including videoconferencing, instant messaging, file sharing and collaborative work. It also offers AI-generated meeting summaries and workflow automation, so it's a good option for many industries, including education, finance and health care.
Another option is Spike, which combines chat, emails, meetings and collaborative documents into one service. Spike's Magic AI assistant can help with tasks like drafting email responses and taking notes, and its Unified Teamspace spans chat, emails and documents for communication. It's a good option for teams that need to collaborate on projects internally or with outside partners.
Slack is another option, particularly if you want a service that's geared specifically to improving team communication and productivity. Slack offers channels for organized messaging, generative AI for automating work, huddles for virtual meetings and a no-code workflow builder. It accommodates different communication styles and can scale securely to accommodate large enterprises, which is why it's popular for team collaboration and remote work.