Question: Is there a tool that can help me automate processes across different channels, such as scheduling and facilities management?

If you need a tool to automate processes across multiple channels, Zapier is a great option. With more than 7,000 apps integrated, it also offers AI automation, so you can create custom workflows for tracking leads, managing sales pipelines, launching marketing campaigns, managing customer service and more. Its powerful platform is good for startups, small and medium-sized businesses and enterprises, with pricing tiers to match your needs.

Another strong option is OneReach, which offers multimodal AI agents designed to help you improve employee and customer experiences. With support for 60+ enterprise systems and channels like WhatsApp and Facebook Messenger, OneReach can automate processes across multiple channels, with advanced analytics and customizable dashboards.

For a scalable option, check out Workato. It integrates with more than 1,200 applications and services in IT, marketing, HR, finance, sales and support teams. Its AI-powered platform has a lot of pre-built connectors and onboarding is easy, so it's a good option for companies that need to wrestle with tool sprawl and complex workflows.

Last, Appian is a low-code platform for both technical and non-technical users. It's got process automation, RPA, AI and API connections, and is good for industries like Financial Services, Public Sector and Insurance. Appian's secure, scalable architecture means it's reliable and highly available, making it a good option for automating and optimizing complex processes.