Lindy

Automates business workflows without coding, creating custom AI assistants for tasks like customer support, HR, and sales, with escalation rules and knowledge base integration.
Automation Tools Artificial Intelligence Workflow Management Customer Support Automation Sales Automation

Lindy is an AI platform that automates business workflows with no coding required. It lets people create their own custom AI assistants to handle customer support, HR, recruiting, sales and executive assistance and other tasks.

Lindy is designed to offer perfect support by letting people set up escalation rules and link their own knowledge bases. For customer support, it can respond immediately to internal tickets, tap into knowledge bases and escalate complex issues to human reps when needed. It can also help with hiring, screening resumes, sourcing and scheduling interviews.

Lindy can also help salespeople by automatically updating CRMs, coaching reps with custom rules and offering insights from sales calls. It can schedule meetings, draft emails and record calls to help reps get more done in a day. It can also automate communications with customers and vendors, fill out and review documents and integrate with internal systems.

Lindy is particularly useful in the medical industry, where it can turn clinician-patient interactions into accurate SOAP notes in real-time and integrate directly with Electronic Medical Records (EMRs). The platform comes with more than 3,000 out-of-the-box integrations, and users can group their AI assistants into societies and handle complex workflows with multiple people.

Event-based triggers and the ability to keep a human in the loop means users can control the automation process. Ready-made Lindies can be downloaded from the Lindy Store, and users can build their own from scratch or install pre-built ones with a single click.

The main advantages of using Lindy are:

  • Infinitely elastic and scalable: Works with natural language instructions plus specific tools and actions.
  • Consistently competent: Gets the job done correctly every time.
  • Available immediately, 24/7/365: Never down for maintenance.
  • Personalizable and adaptable: Follows custom rules and handles new situations.

Lindy pricing starts with a free plan with 200 credits and a $0.080 per credit cost, then moves to paid plans starting at $49 per month for 600 credits and $0.080 per credit. The Standard plan is $99 per month for 1,250 credits and $0.080 per credit, and the Pro plan is $199 per month for 3,000 credits and $0.067 per credit.

Lindy is a useful tool for automating all sorts of business tasks, and its combination of AI abilities and ease of use make it a good option for those who want to streamline workflows, reduce manual labor and boost productivity without a lot of technical expertise.

Published on June 14, 2024

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