Idomoo

Creates personalized, interactive videos using customer data, enabling businesses to deliver relevant, engaging content that boosts conversions and customer satisfaction.
Personalized Video Creation Customer Experience Management AI-powered Video Advertising

Idomoo is a platform that uses advanced AI technology to create personalized, interactive videos that businesses can use to better connect with customers. Videos can be customized for individual customers, using their own data to make sure the content is relevant and useful. Idomoo's AI can create an entire video from scratch, saving time and money while preserving the quality of the video.

The platform includes several features to help businesses improve customer experiences:

  • Personalized Videos: Videos that are customized based on individual customer data, making them feel valued and more likely to engage.
  • Interactive Videos: Viewers can select scenes, take surveys or customize their video in real-time, which can boost conversions and self-service.
  • Dynamic Video Ads: Targeted video ads that are generated for specific audience segments, resulting in higher click-through rates and ROAS.
  • Personalized Graphics: Customized thumbnails, GIFs or infographics for campaigns or video add-ons.

Idomoo's technology is designed to be scalable, so businesses can create millions of high-quality videos quickly and efficiently. The platform can integrate with a variety of data sources, including CRM, APIs and CSV, to easily incorporate customer data. This ensures the videos are both engaging and relevant.

Idomoo's technology can be used in a variety of industries and use cases, including:

  • Onboarding: Welcome customers with personalized videos that explain their benefits and next steps.
  • Retention: Use video to keep in touch with customers, highlighting their progress and milestones.
  • Sales and Cross-Selling: Targeted videos for upselling and cross-selling opportunities.
  • Customer Service: Data-driven videos that answer common questions, reducing support calls.

Idomoo has been used by several notable customers, including Barclays, Zurich, Delta and Ubisoft, and has shown results like increased conversions, reduced churn and higher customer satisfaction.

Pricing and specific plans aren't publicly disclosed, but Idomoo is positioned as an enterprise-level solution for businesses with large-scale video production needs. The platform is flexible, with options for self-serve or white-glove service, and automation tools and APIs for integrating with existing workflows.

Idomoo emphasizes enterprise-level security, holding ISO 27001 and SOC 2 Type 2 certifications, and says it handles customer data responsibly. The platform is geared for businesses looking to take advantage of AI and data-driven video to improve their customer experience and drive measurable results.

Published on July 7, 2024

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