If you want a system that plugs into institutional websites to generate answers to common student questions, Ocelot is a top contender. Ocelot is an AI-powered communication platform for higher education institutions that offers personalized support and guidance. It offers AI-powered text messaging, live chat and a chatbot that answers student questions. The system integrates with popular campus systems, so it's a one-stop-shop for student retention and student success.
Another top contender is Ivy. Ivy is an information retrieval system that uses chatbots to answer common student questions so human support staff can focus on more complex issues. The system is trained on millions of questions and answers from the institution's website, so it can offer personalized answers to students. Ivy is good for organizations that have a lot of student support to manage.
If you want a more powerful student engagement platform, check out Element451. It uses AI to communicate with students through live chat, SMS, WhatsApp and email. It has a centralized portal for all inbound and outbound conversations, and includes a Contact Database and automation tools. Element451 is designed to scale and offers a variety of products to suit different needs and budgets.
Last, eesel offers an AI-powered information retrieval system that plugs into collaboration platforms and websites to answer student questions. It works in multiple languages and can be customized and white labeled. eesel is used by more than 2,000 companies and is designed to streamline support and handle repetitive questions.