If you need a tool to transcribe phone calls in real time, AssemblyAI is a top pick. It has a broad range of AI models for speech-to-text transcription, including low-latency streaming speech-to-text. AssemblyAI supports more than 99 languages and has developer tools to let you build your own AI products based on voice data. It also has data privacy protections with GDPR, PCI-DSS and SOC 2 compliance.
Another top contender is Gladia, which offers high-accuracy transcription with optimized Whisper ASR technology. Gladia also offers multilingual speech-to-text translation and options like speaker diarization, code-switching and word-level timestamps. Gladia can be easily integrated with different tech stacks, and is good for content and media, virtual meetings, workspace collaboration and call centers, with pricing tiers for different needs.
If you're looking for a more focused tool for meeting productivity, Krisp is a good option. Krisp increases productivity with background noise removal, transcription and summarization of calls and meetings, and automated note-taking. It works with common communication tools like Zoom and Teams, and offers AI accent localization and PII redaction. Krisp is a desktop app, and there's a free version for individuals and small teams, so it can be used in a variety of situations.
Last, Otter offers real-time transcription for meetings, along with the ability to record audio, capture slides and generate meeting summaries. It can be integrated with Zoom, Google Meet and Microsoft Teams, so it's easy to use and share notes. Otter offers several pricing tiers, so it's good for individuals, teams and businesses trying to get more out of meetings.