Proceset

Proceset is an active business analytics platform that can be used to analyze business processes and the business as a whole. It comes with a variety of tools to help you optimize your business and cut labor costs.

Proceset includes several features:

• Business Intelligence: Create custom analytical dashboards to monitor KPIs and make data-driven decisions.
• Process Mining: Monitor process execution and detect process inefficiencies.
• Task Mining: Monitor employee activity to analyze labor costs and optimize processes.
• Automation: Automate actions and make data-driven business decisions with pre-built automation scripts.
• Customer Journey Tracking: Analyze customer journeys and optimize multichannel interaction efficiency.

Proceset can be used by companies that want to improve business process quality, eliminate bottlenecks and monitor process conformance. It also can be used to track and analyze worktime automatically, giving you a better idea of what employees are doing and how much it costs.

Real-world examples of Proceset's results include:

• Recovering $4 million in lost profits for a top 5 bank in Russia.
• Saving 547,000 hours of labor costs per year for a top 5 bank in Russia.
• Automatically monitoring the work of 23,000 employees in a top 3 bank in Russia.

Proceset can integrate with a variety of systems, including SAP, ECM, BPM, CRM, ERP and HR systems, and is designed to be adaptable to different businesses. It also has a drag-and-drop interface for creating custom dashboards and automation scripts with no programming required.

Proceset is the creation of software company Infomaximum, which has been helping businesses work more efficiently for 15 years. More than 40,000 employees use Infomaximum's software, and more than 5,000 managers use its tools to oversee their departments.

For more details and to schedule an online presentation, check the Proceset website.

Published on July 11, 2024