Private AI

Private AI is designed to detect, anonymize and replace personally identifiable information (PII) in many file formats and languages. The technology lets companies protect sensitive customer data, comply with privacy regulations around the world and use large language models like ChatGPT without risking privacy problems.

Private AI's technology handles more than 50 types of PII entities, including addresses, bank account numbers and medical data. It can run in a company's own data center or in any cloud computing environment, and it can process more than a dozen file formats including text, PDF, images and audio. That makes it useful for companies that have to handle a wide variety of data.

One of the most interesting aspects of the technology is PrivateGPT, which lets companies use ChatGPT while keeping customer data private. PrivateGPT strips out PII data before sending it to OpenAI, so the language model only sees the bare essentials. That means companies can tap into the power of ChatGPT without worrying about alienating customers.

The technology is designed to be accurate, finding PII in 52 languages with less than half the false positives of other tools. It can be used to redact data in real time and can be customized to handle specific compliance requirements.

Private AI offers several pricing tiers:

• Community Cloud: A free tier with a daily limit on API calls.
• Professional Cloud: A pay-as-you-go tier with no limits on usage and email support.
• Scale: A custom tier for high-volume usage with options to run in a hybrid of private and public cloud computing environments, dedicated customer support and flexible pricing.

Private AI is geared for companies that handle sensitive data, like medical providers, financial services companies and contact centers. It can help companies add a layer of protection to their operations as they try to balance the utility of data with customers' privacy.

Published on June 14, 2024