Namecoach

Generates spoken audio pronunciations of names, predicting most likely pronunciation based on demographics, to avoid mispronunciations and build trust.
Communication Tools Name Pronunciation Solutions Customer Service Automation

Namecoach also offers a name pronunciation generator that can be built into the tools you already use, offering spoken audio pronunciations of names. That can help you avoid cringe-inducing mispronunciations and build trust and confidence in your communications by making sure you get names right.

Namecoach is designed to address a problem that affects 80% of names, which have multiple possible pronunciations. That means you need to figure out the right one. Namecoach uses AI technology to predict the most likely pronunciation based on the person's demographics, not just their name spelling. And it's designed to work in the background so you don't have to leave your workflow tools.

Here are some of the ways Namecoach works:

  • Seamless Integrations: Built into CRM, communication and learning management tools like Salesforce, Slack, Microsoft Outlook and Canvas.
  • Browser Extensions: Available for supported tools like LinkedIn and Google Workspace.
  • API Embeddability: Can be built into company internal systems with a relatively small amount of programming.
  • User-Verified Names: People can record their own name pronunciation and other details, which can help ensure accuracy and add a personal touch.
  • Pronunciation Selection/Recording Widget: People can verify or record their own pronunciation, using lightweight JavaScript.

Namecoach is useful for any number of organizations, but it's particularly well suited for sales and customer service teams and for schools. It can help you make a better first impression and spend less time trying to figure out how to pronounce people's names. For schools, it can help students and faculty feel more connected and welcome.

Customers say they appreciate how easy it is to use and how much it improves interactions, whether it's salespeople selling to customers or students and faculty at schools.

Pricing isn't disclosed, but you can contact Namecoach for details on how to get started and how much it costs. The service is 100% cloud-based, which means it requires no significant technical setup or support to get it working in your existing workflow.

Published on July 24, 2024

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