ClearCaptions

Provides near real-time captions of caller conversations on your phone, enabling clear communication and confidence for individuals with hearing loss.
Accessibility Solutions Communication Assistance Hearing Impairment Support

ClearCaptions is a call captioning service that helps people with hearing loss communicate more effectively over the phone. The service offers near real-time captions of caller conversations, so you can better understand and participate in your phone calls.

ClearCaptions captions appear on your phone so you don't miss a word. The service works with home phones and mobile devices, so you can get captions at home or on the go. You can read the text of what your callers say, helping you communicate more clearly and with more confidence.

Here are some of the key benefits of ClearCaptions:

  • Near real-time call captioning: Captions appear on your phone screen as the caller speaks.
  • Home phone and mobile app: Get captions on your home phone and on your iPhone or iPad.
  • Free installation and support: White-glove installation and ongoing support are included at no extra charge.
  • Emergency alert system: Get lifesaving weather alerts directly from FEMA.

ClearCaptions is free to qualified, hard-of-hearing US residents under the Americans with Disabilities Act (ADA). The service is funded through a federally managed program, which means eligible people can get captions without paying a penny.

To qualify for ClearCaptions, you must:

  • Have hearing loss that requires captions to use the phone.
  • Live in the United States or its territories.
  • Read and speak English.
  • Have home internet access.

ClearCaptions respects your privacy, following strict confidentiality requirements of the Federal Communications Commission (FCC).

ClearCaptions is great for people who have trouble hearing on the phone. It helps you maintain your independence and confidence in your communications. Whether you're at home or on the go, ClearCaptions' captions help you stay connected to the people you care about and get things done with a phone call.

Published on July 6, 2024

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